Data Privacy Policy

Last updated: 15 March 2026

Introduction

datanovaehubix AG ("we", "our", or "us") is committed to protecting your privacy and ensuring the security of your personal information. This privacy policy explains how we collect, use, store, and protect your personal data when you visit our website, use our services, or interact with us.

Data Controller Information

The data controller responsible for your personal information is:

Data Collection

We collect various types of personal data to provide and improve our services. The data we collect includes:

Information You Provide Directly

  • Contact information (name, email address, phone number, company name)
  • Communication data (messages sent through our contact forms or email)
  • Account information (if you create an account for our services)
  • Technical requirements and preferences shared during consultations

Information Collected Automatically

  • Website usage data (pages visited, time spent, click patterns)
  • Technical information (IP address, browser type, device information)
  • Cookies and tracking technologies data
  • Referral sources and search terms

How We Use Your Information

We use the personal data we collect for the following purposes and under the following legal bases:

Service Provision (Contract Performance)

  • Providing our enterprise collaboration analytics services
  • Responding to your enquiries and support requests
  • Managing client relationships and project delivery
  • Processing payments and maintaining billing records

Legitimate Business Interests

  • Improving our website functionality and user experience
  • Analysing service usage to enhance our offerings
  • Conducting market research and business development
  • Protecting against fraud and ensuring system security

Legal Compliance

  • Complying with applicable laws and regulations
  • Maintaining records for tax and accounting purposes
  • Responding to legal requests and court orders

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner or by visiting our cookie policy page.

Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share your information in the following circumstances:

  • With service providers who assist us in delivering our services (under strict confidentiality agreements)
  • With professional advisors (lawyers, accountants, auditors) when necessary
  • To comply with legal obligations or protect our legal rights
  • In connection with a business transaction (merger, acquisition, or sale of assets)
  • With your explicit consent for specific purposes

International Data Transfers

We primarily process data within the European Economic Area (EEA). If we transfer your data outside the EEA, we ensure appropriate safeguards are in place, such as:

  • European Commission adequacy decisions
  • Standard Contractual Clauses approved by the European Commission
  • Certification schemes or codes of conduct
  • Binding corporate rules for multinational organisations

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy. Our data retention periods are based on:

  • The nature of the data and the purposes for which it was collected
  • Legal and regulatory requirements
  • Contractual obligations and business needs
  • Your preferences and consent duration

Generally, we retain contact information for active enquiries for up to 3 years, website analytics data for up to 26 months, and client project data for up to 7 years for legal and tax compliance purposes.

Your Rights

Under the General Data Protection Regulation (GDPR) and other applicable privacy laws, you have the following rights regarding your personal data:

Access and Information

  • Right to access your personal data and receive information about our processing
  • Right to receive a copy of your personal data in a commonly used format

Correction and Deletion

  • Right to rectify inaccurate or incomplete personal data
  • Right to erasure ("right to be forgotten") under certain circumstances
  • Right to restrict processing in specific situations

Portability and Objection

  • Right to data portability for data processed based on consent or contract
  • Right to object to processing based on legitimate interests
  • Right to object to direct marketing at any time

Consent Management

  • Right to withdraw consent where processing is based on consent
  • Right not to be subject to automated decision-making, including profiling

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within one month, unless the request is particularly complex.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include:

  • Encryption of data in transit and at rest
  • Access controls and authentication systems
  • Regular security assessments and monitoring
  • Employee training on data protection and security
  • Incident response and breach notification procedures

Children's Privacy

Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without appropriate consent, we will take steps to delete such information promptly.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or business operations. We will notify you of any material changes by posting the updated policy on our website and updating the "last updated" date. For significant changes, we may provide additional notice through email or other communication methods.

Contact Information

If you have any questions about this privacy policy, wish to exercise your rights, or need to contact us regarding data protection matters, please reach out to us:

Supervisory Authority

You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data violates applicable law. In Austria, you can contact:

  • Austrian Data Protection Authority (Datenschutzbehörde)
  • Website: www.dsb.gv.at
  • Email: dsb@dsb.gv.at